St. Luke's Health System

At St. Luke’s Health Plan, we’re on a mission to connect people with affordable, hassle-free health care. We are the only health plan in Idaho putting doctors and insurance on the same team to deliver a more efficient and quality health care experience with less stress. Join us in this bold ambitious journey!

What You Can Expect:

•  Manage all member correspondence templates (regulated and non-regulated), ensuring accurate content updates, brand alignment, version control, and compliance with CMS and other regulatory requirements
• Oversee the end-to-end ID card production process, ensuring accuracy, timeliness, quality control, and prompt escalation of processing or data issues
• Partner with Marketing, Compliance, IHT, and operational leaders to coordinate template revisions, communication strategies, MyChart messaging, and required regulatory displays
• Support leadership in evaluating vendor contracts, performance, and service opportunities, identifying options for optimization, cost efficiency, or enhanced member experience
• Demonstrate the ability to effectively communicate—verbally and in writing—with internal and external stakeholders at all levels
• Full Time, Monday-Friday
• Full Benefits plus retirement contributions

Qualifications:

• Education: Bachelors or experience in lieu of
• Experience: +4 years

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.