St. Luke's Health System

At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.

What You Can Expect:

The Manager of Coding Operations is responsible for leading and overseeing the daily functions of the coding department, ensuring high standards of accuracy, compliance, and efficiency in medical coding practices. This role provides strategic direction, manages team performance, conducts audits, and partners with clinical and revenue cycle teams to enhance documentation quality and optimize reimbursement. As a key operational leader, the Manager drives continuous improvement and ensures alignment with regulatory and organizational standards.

• Directs and supports a team of inpatient, outpatient, or professional coders, ensuring appropriate staffing and workload distribution. 
• Ensures coding practices adhere to ICD-10-CM, CPT, HCPCS, CMS, and payer-specific guidelines. 
• Oversees internal audits to validate coding accuracy and regulatory compliance. 
• Works closely with Clinical Documentation Improvement (CDI) teams and providers to resolve coding-related denials, queries, and documentation discrepancies. 
• Ensures consistent application of federal, state, and organizational coding policies. 
• Leads recruitment, onboarding, training, and performance evaluation of coding personnel. 
• Supports ongoing education, certification maintenance, and career growth for team members. 
• Monitors key performance indicators such as DNFB (Discharged Not Final Billed), turnaround times, productivity, and coding accuracy. 
• Analyzes trends and shares operational insights with senior leadership. 
• Develops and implements policies and procedures to enhance coding efficiency, accuracy, and scalability. 
• Collaborates with IT and Revenue Cycle teams to optimize coding systems and workflows. 
• Ensures smooth adoption of system upgrades and policy changes. 
• Provides coaching, performance feedback, and professional development opportunities to coding staff. 
• Performs other duties as assigned.

Qualifications:

• Education: Associates degree or experience in lieu of degree
• Experience: 5 years relevant experience
• Licenses/Certifications: Must hold one of the following: AAPC-CIC, CCS, CCS – P, COC, CPC, CPC-H, CRC, RHIA, or RHIT

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.