St. Luke's Health System

Pharmacy Infusion Scheduling Specialist- PAS2

The Pharmacy Infusion Scheduling Specialist works closely with the Pharmacy Authorization Team, Medication Access Team, Infusion Pharmacist Team, Infusion Center employees, and referring clinic providers. This remote position is primarily responsible for coordinating the scheduling of patients at all system infusion sites. This position requires enhanced knowledge of specialized scheduling within EPIC and review of therapy plans housing specialty infusion drugs/treatments. The Pharmacy Scheduling Specialist works autonomously and proficiently while providing the communication necessary to help guide the provider, clinic staff, and patient. The Pharmacy Scheduling Specialist also participates in other duties as assigned related to the day-to-day operations within the department.

Schedule Expectations: Can be Flex, Part Time or Full Time.

Education:

High School Diploma or Equivalent

Work Experience:

Minimum one (1) year in health care related scheduling, authorization, billing, or registration. Or three (3) years of customer service or administrative work.

Preferred:

EPIC experience

Required Items:

Home Internet

Cell Phone

Skills:

Dedication

Quick learner

Strong communication and interpersonal skills 

Independent decision making 

Critical thinking and Problem-Solving skills 

Ability to prioritize 

Strong oral and written communications skills 

Good technical and typing skills 

Ability to handle multiple tasks in a busy environment 

Effective interpersonal skills 

Promotes teamwork and ensure a high degree of internal and external customer satisfaction 

Ability to interact well with customers 

Strong attention to detail, follows protocols or procedures 

Practices self-supervision and is a self-starter 

Uses sound judgment 

Ability to ensure confidentiality of patient information 

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.