St. Luke's Health System

At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.

We are seeking a highly organized, service-minded Triage Paralegal 1 to join our Legal Department. In this dynamic role, you'll serve as the first point of contact for legal questions and requests from across the health system—including nurses, physicians, operational leaders, and other professionals. You'll help bring clarity to complex issues, gather critical information, and ensure legal inquiries are efficiently routed and resolved.

What You Can Expect

Every day is different in this fast-paced role:

• You'll manage intake and triage of legal inquiries through phone, email, and online systems, helping clinical and operational teams navigate questions related to patient care, contracts, subpoenas, employment matters, and other legal needs.
• You'll partner closely with attorneys and legal professionals to move matters toward resolution, track deadlines and workflows, support reporting and metrics, and assist with a limited number of contracts and legal documents.

Success in this role requires someone who enjoys organizing large amounts of information, prioritizing competing requests, and providing exceptional service while maintaining professionalism and good judgment.

Requirements

• Associate's degree, Paralegal Certificate, or two (2) years’ relevant experience in lieu of degree.

Preferred Requirements

• Prior paralegal experience, preferably in healthcare, compliance, legal, risk management, or another regulated environment.
• Experience serving as a primary point of contact, triaging requests, or managing high-volume intake processes.

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.