St. Luke's Health System

The Patient Access Specialist 1 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, scheduling, referral coordination, and general inquiries from patients, providers and the general public.

- Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication- both verbally and in writing.
- Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage.
- Utilize a variety of technology, tools, and resources to support departmental workflows.
- Performs one of the following workflows with attention to detail, accuracy and efficiency:
- Call front lining
- Patient Registration
- Scheduling
- Performs other duties as assigned.

- Education: High School Diploma or equivalent
- Experience: 0 years
- Licenses/Certifications: None

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.