St. Luke's Health System

Pharmacy Technician - Medication Assistance Specialist – Hybrid! 

Overview

At St. Luke’s, our Pharmacy Technicians play a vital role in delivering outstanding, patient-focused care. We are committed to creating an environment that values and leverages the unique strengths, experiences, and perspectives of our employees, which ultimately enhances our exceptional, patient-centered care.

St. Luke’s Health System in Boise is seeking a Medication Assistance Specialist to support our Infusion and Clinic‑Administered Medication (CAM) programs. This is a unique role for a Pharmacy Technician who enjoys problem‑solving, patient advocacy, and working closely with clinical teams to remove barriers to care. 

Why You’ll Love This Role 

•         Hybrid flexibility: Work on-site with the option to work remotely 1–2 days per week after your initial 6‑month training period. No Weekends or Holidays!

•         High-impact work: Help patients access life‑changing medications by securing financial assistance and navigating support programs. 

•         Collaborative environment: Partner with providers, revenue cycle teams, manufacturers, and internal departments to ensure patients receive timely, affordable treatment. 

•         Growth & development: Build specialized expertise in medication access, financial assistance programs, and infusion/CAM workflows. 

Medication Assistance Specialist responsibilities include: 

• Serve as a primary resource for providers and care teams by guiding them through assistance processes for infusion and clinic‑administered medications.
• Identify, evaluate, and coordinate patient enrollment in both internal and external medication assistance programs.
• Support patients by helping minimize out‑of‑pocket costs and ensuring timely access to essential therapies.

• Coordinate the shipment of free drug to St. Luke’s care sites, ensuring accurate documentation, timely delivery, and appropriate billing workflows.
• Act as a liaison between patients, providers, revenue cycle teams, and manufacturers to streamline communication and reduce barriers to care.

What to expect: 

Location: St. Luke’s Plaza Boise

Hours: Full-time/ 40 hours week – Hybrid eligible after initial training period

Schedule: M-F, no weekends, no holidays!

Required Qualifications:

• High school diploma or equivalent
• Valid Idaho Pharmacy Technician Registration
• Certified Pharmacy Technician (CPhT)

Preferred Qualifications: 

• 3+ Years of Pharmacy Technician experience – Infusion or Specialty experience is a plus
• Strong communication and customer service skills.
• Ability to navigate complex processes with accuracy and attention to detail 
• EPIC platform, Microsoft Office and Excel experience
• Understanding or Patient Assistance Programs for free medications.