St. Luke's Health System

At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.
 
What to Expect

The Technical Lead oversees and administers various tests, ensuring quality assurance within their respective service line(s). The role involves significant responsibilities in quality control, proficiency testing, College of American Pathologists (CAP) inspection readiness, communication, training, and competency validation. The Technical Lead performs tasks and tests under limited supervision and acts as a mentor and/or trainer for all team members.

• Prepare and review Quality Control Monitors monthly.
• Evaluate CAP Survey Performance using CAP Proficiency Testing Guidelines.
• Participate in investigations and prepare Proficiency Error Investigation Reports.
• Ensure CAP inspection readiness by following annual/semi-annual service line tasks and participating in self- and onsite inspections.
• Inform and escalate quality issues to Laboratory Leadership, Medical Director, and/or Laboratory Program Manager.
• Participate in creating and reviewing procedures and policies within the service line.
• Verify the accuracy and validity of test results, review quality control and analyzer performance weekly, and troubleshoot quality control issues.
• Review calibrations performed within the service line and ensure maintenance procedures are completed and documented.
• Test specimens in an accurate, organized, and prioritized manner following laboratory policies and procedures.
• Ensure specimens are properly identified, collected, labeled, and stored.
• Perform instrument maintenance according to the section procedures.
• Maintain a safe and clean working environment. - Instruct trainees in procedures and techniques, serve as preceptor/mentor, and provide real-time feedback to supervisors on trainee performance.
• Assist in performing retraining as required and support documentation of acceptable performance.
• Responsible for trainee and staff competency validation, observing testing procedures, and providing real-time feedback on policy/procedure deviations.
• Maintain inventory of supplies and quality control materials.
• Monitor the service line for new lots of reagents and QC materials, ensuring that necessary testing and documentation are completed before use.
• Perform other duties as assigned.

Minimum Qualifications

• Education: Bachelor's degree.
• Experience: 4 years’ experience.
• Certification: Must have one of the following:
  • Blood Banking (ASCP_BB)
  • Chemistry (ASCP_C)
  • Cytogenetics (CYGT)
  • Cytotechnologist (ASCP_CT)
  • Hematology (ASCP_H)
  • Histotechnologist (ASCP_HTL)
  • Microbiology (ASCP_M)
  • Molecular Biology (ASCP_MB)
  • Medical Lab Scientist (ASCP_MLS)
  • Medical Technologist (ASCP_MT or AMT_MT)
  • Medical Lab Technician (ASCP-MLT).

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.