St. Luke's Health System

The Manager Patient Access 1 is responsible for leadership and oversight of assigned area of Patient Access operations, setting priorities and overall direction. Scope: Manages a single function. Typically, responsible for less than 40 FTE’s.

- Provides guidance to the work unit and advises leadership on issues related to their area of responsibility.
- Influences, maintains and oversees compliance of policies and guidelines.
- Supports continuous improvement initiatives by driving efficient processes, improved tools and optimal system and process structures.
- Oversees the efficient operation and cost-effectiveness of operating systems and programs.
- Assists in the development, implementation, direction, and coordination of policies and programs consistent with the system mission, vision and values.
- May coordinate and supervise the design and implementation of clinical and business information systems and other computer software applications.
- Applies intermediate level of knowledge within professional discipline and basic knowledge of related disciplines. Under limited oversight, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes.
- Leads a team of Patient Access professionals by identifying talent providing performance and development opportunities.
- Sets priorities and direction to achieve departmental priorities and key metrics through direct report and stakeholder engagement.
- Actively manages budget and goal setting for assigned area.
- Performs other duties and responsibilities as assigned.

- Education: Associates degree or experience in lieu of degree
- Experience: 5 years relevant experience
- Licenses/Certifications: None

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.